Managed IT Support for Small Businesses
Affordable ongoing remote IT support for small offices, clinics, shops, freelancers, and service businesses across APAC time zones.
What’s Included
- 3 hours of remote IT support every month
- Priority support for email, printer, WiFi, and Windows issues
- Microsoft 365, Outlook, and Google Workspace help
- Basic website, domain, and uptime monitoring guidance
- Monthly IT health check and simple improvement suggestions
- Best for small businesses without full-time IT staff
USD $79
per month
Suitable for small businesses that need reliable IT support without hiring a full-time IT technician.
Start Monthly SupportFrequently Asked Questions
Who is this monthly support plan for?
Small businesses, clinics, shops, and offices that need regular remote IT help but do not want to hire full-time IT staff.
Is support remote only?
Yes. We help through chat, call, video call, and remote access tools.
What happens if we use more than 3 hours?
Extra support can be charged separately based on the issue and agreed before work starts.
Can you support businesses outside Malaysia?
Yes. We focus on APAC time zones including Malaysia, Singapore, Brunei, Philippines, Hong Kong, Taiwan, Indonesia, and Perth.
Why Businesses Choose Level One Support
APAC Time Zones
Convenient support hours for Malaysia, Singapore, Perth, Brunei, and nearby regions.
Remote-First Support
Fast troubleshooting through remote access, chat, and video support.
Simple & Secure
Clear communication, beginner-friendly explanations, and safe remote sessions.
Affordable Pricing
Professional IT help without the cost of hiring full-time IT staff.