Affordable Remote IT Support Pricing for Small Businesses
Start with one-time support, or choose a monthly plan for regular remote helpdesk support. Prices are listed in USD for international customers.
Standard Remote Support
A beginner-friendly support session for common computer, email, printer, WiFi, software, and small business IT issues.
- Up to 1 hour remote support
- Good for first-time customers
- Clear diagnosis and next-step advice
Pay only when you need help
Best for first-time customers, freelancers, home office users, and small businesses with occasional IT issues.
Standard Remote Support
Best for most common IT support issues.
- Up to 1 hour
- Remote troubleshooting
- Email, printer, WiFi, PC, and software help
- Clear next-step advice
Extended Remote Session
For issues that need more time and deeper checking.
- Up to 2 hours
- Remote diagnosis
- Multiple issue checks
- Clear fix summary
Priority Support
For urgent same-day remote support, subject to availability.
- Priority queue
- Same-day remote support
- Best for business downtime
- Subject to availability
For businesses that need regular IT help
Monthly plans include support hours. No unlimited support, so the service stays fair, affordable, and sustainable.
Starter Care
For solo users or very small businesses.
- 1 support hour monthly
- Remote IT helpdesk
- Email and computer support
- Basic advice and guidance
Small Business Care
Best for small businesses that need regular help.
- 3 support hours monthly
- Priority remote support
- Email, PC, printer, and WiFi help
- Basic Microsoft 365 support
Business Plus
For teams with more frequent support needs.
- 6 support hours monthly
- Priority remote support
- Monthly basic IT health check
- Computer, email, printer, WiFi, and website guidance
Prepaid support hours for flexible use
Useful for businesses that do not want a monthly plan but still want prepaid helpdesk hours.
3-Hour Block
Good for small businesses testing remote support.
5-Hour Block
Better value for common small business issues.
10-Hour Block
Best for regular support without monthly subscription.
Support for common small business IT problems
Pricing is designed for remote support. Some hardware or physical installation issues may require local on-site service.
Important pricing notes
Final local currency amount depends on exchange rate and payment provider.
Plans include support hours to keep the service fair and sustainable.
International customers are supported remotely only.
Pricing questions
Simple answers before you request support.
Is USD accepted for international customers?
Yes. Prices are listed in USD. The final amount in local currency may vary based on exchange rate and payment provider fees.
What happens if the issue takes longer?
We will explain first. Extra time can be charged separately, deducted from prepaid support blocks, or included in a monthly plan.
Can all problems be fixed remotely?
Not all problems can be fixed remotely. Hardware damage, cabling work, dead devices, and no-internet situations may require local on-site help.
Do unused monthly hours carry forward?
For launch pricing, unused monthly hours can carry forward for 1 month only. This keeps the offer fair and simple.
Choose a plan or request remote support
Send your issue, country, device type, and preferred support time. We will recommend the best support option.